Privacy Policy

This privacy statement was last updated on 10th March 2025 and applies to citizens and legal permanent residents of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://bigsteppingstones.co.uk

1. Purpose, data and retention period

BIG Stepping Stones is a trading name of The BIG Network and is part of UKExpertGroup Limited. We may collect or receive personal information for a number of purposes connected with our business operations which may include the following:

1.1 Contact – Through phone, live chat, mail, email and/or webforms

1.2 Newsletters

1.3 To support services or products that a customer wants to buy or has purchased

1.4 Share data with other business across the Group to support with the service or products the customer wants to buy or has purchased. These business include: Brain Injury Group, Veterans Welfare Group, UKExpertMedical, UKExpertDigital.

1.5 To be able to comply with legal obligations

1.6 Compiling and analysing statistics for website improvement

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data.

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us.

8. Submitting a complaint

If you are not satisfied with the way in which we handle your personal data, you have the right to submit a complaint to the Information Commissioner’s Office.

9. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent.

10. Contact details

The BIG Network Limited, 55 Spring Gardens, Manchester, M2 2BY, United Kingdom.
Website: https://www.bigsteppingstones.co.uk/
Email: enquiries@bigsteppingstones.co.uk